What This Privacy Policy Covers and Why
This policy sets out what personal information we collect when you use your bab33 account, how we use it and how long we keep it. When you deposit through bKash, Nagad or Rocket, we receive a transaction reference and your registered mobile number — enough to
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match the payment to your account, nothing more. We do not store your mobile wallet PIN or any payment credential beyond what the transaction gateway shares with us. Your name, contact number and account history are kept for as long as your account is active and
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for a further period required by applicable record-keeping obligations. If you close your account, we will retain only the minimum data our legal obligations require. We process data based on contract performance — meaning we need certain details to run your account — and on legitimate
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interests, such as detecting unusual payment patterns that could indicate unauthorised access. Where our processing goes beyond those grounds, we will ask for your explicit consent and explain what you are agreeing to before collecting anything. Eligibility to hold an account and the data-processing activities tied
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to it depend entirely on your local law and the regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.